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Firefox crashes

  • 3 replies
  • 1 has this problem
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  • Last reply by Moses

manas_b
manas_b
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Hello,

I started experiencing problems with Mozilla Firefox about an hour ago. I usually use Google Chrome, Chrome started to crash frequently (10 times in 5 minutes) so I switched to Firefox. Firefox also exhibits frequent crashing though it is not as frequent as Chrome. I have reset the browser and tried starting it in Safe Mode. The crash still happens. How can this be fixed?

Thanks, Manas

Hello, I started experiencing problems with Mozilla Firefox about an hour ago. I usually use Google Chrome, Chrome started to crash frequently (10 times in 5 minutes) so I switched to Firefox. Firefox also exhibits frequent crashing though it is not as frequent as Chrome. I have reset the browser and tried starting it in Safe Mode. The crash still happens. How can this be fixed? Thanks, Manas

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I assume you have shut down and restarted Windows since this problem began, in case something in memory is causing problems for both browsers.

When Firefox crashes, it usually records information about what was happening at that moment. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox Crashes" (especially the last section) for steps to get those crash IDs, and then post some of the recent ones here.

manas_b
manas_b Question owner
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I uninstalled Firefox and Chrome and rebooted. I then reinstalled both browsers and the problem appears to have been fixed.

Moses
Moses
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Chosen Solution

DO NOT REPLY

When your question has been solved, please mark this thread as solved by marking the solution.
This will help other users experiencing similar problems find help faster and more efficiently.

I've marked jscher2000's answer as the solution.

Modified by Moses