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emails won't print

sw01670
sw01670
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Running Windows 7 64 bit and yahoo mail. When I try to print an email, it will work fine if I merely click OK in the dialog box. However, if I open properties and change to duplex, greyscale or any other setting, nothing happens when I try to print. If I then try to re-open properties, the dialog box won't open. This problem does not occur if I open my email in Internet Explorer or Chrome.

Running Windows 7 64 bit and yahoo mail. When I try to print an email, it will work fine if I merely click OK in the dialog box. However, if I open properties and change to duplex, greyscale or any other setting, nothing happens when I try to print. If I then try to re-open properties, the dialog box won't open. This problem does not occur if I open my email in Internet Explorer or Chrome.

Chosen solution

Please try the following troubleshooting steps and report back with the result:

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All Replies (2)

guigs
guigs
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Chosen Solution

Please try the following troubleshooting steps and report back with the result:

originalmulberrybush
originalmulberrybush
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Same problem here, It happened once, about two or three weeks ago. Today (05/054/2014) it happened again, after a big Firefox change ("update") was automatically installed yesterday.