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Emails are not displaying content. Not asking for password.

  • 6 replies
  • 6 have this problem
  • 1 view
  • Last reply by JenBrown

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Usually with every sign in/opening Mozilla, I am asked for my password for my account. As of this morning, it is not asking me for my password. When I click on a previously viewed email, it shows a blank screen. There are some emails that show normally, but most are not showing the content at all (just blank)??

HELP!

Thanks, Jen

(E-mail address removed by moderator. Please read the Forum Rules and Guidelines) Thanks!

Usually with every sign in/opening Mozilla, I am asked for my password for my account. As of this morning, it is not asking me for my password. When I click on a previously viewed email, it shows a blank screen. There are some emails that show normally, but most are not showing the content at all (just blank)?? HELP! Thanks, Jen ''(E-mail address removed by moderator. Please read the [[Forum Rules and Guidelines]]) Thanks!''

Modified by Moses

All Replies (6)

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If you're not prompted for the password Thunderbird cannot reach the server. Verify your Internet connection, and make sure TB isn't blocked by your personal firewall.

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I am connected to the server, and it appears Mozilla is connected to the server. I am receiving emails and can read the emails that have been received today. But any emails I received prior to today I cannot see (this includes emails that I have opened and read, and emails that I haven't opened). Can you direct me how to review my password information and prompts? I don't know why it is not prompting me for my email account, but my childrens emails the password prompt comes up.

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right click the folder, select properties and then the repair button.

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I see no repair button anywhere. I have right clicked on individual emails, folders, looked in "File" tabs and I see no repair option. Is it possible to speak with someone on the phone?

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What part of Right click on the folder did you not get?

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I right clicked on the Inbox, it seemed to repair some of the emails. But there is a month of emails from 3/9/14 to 4/9/14 that have disappeared. I can't locate them in any folders. Any ideas? Without sarcasm would be helpful.