Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't delete history

  • 2 replies
  • 7 have this problem
  • 4 views
  • Last reply by Revriles

more options

Hi

Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help?

Trevor.

Hi Did this - https://support.mozilla.org/en-US/kb/how-do-i-clear-private-data-firefox-android on my Samsung Galaxy S4 Mini Duos GT-I9192 running Android 4.2.2. but it doesn't work! Installed "CleanQuit" which works but sometimes it doesn't display when you go to the menu. Shouldn't need an add-on anyway. Please help? Trevor.

All Replies (2)

more options

So you're saying you go into the Clear Private Data dialog, clear the history, back out to a regular tab, tap the address bar, and your history is still there?

I think the only explanation identified for this so far was that this was a byproduct of one of Android's Developer Options. The workaround was:

Android Settings > Developer options > uncheck "Don't keep activities"

See: https://support.mozilla.org/questions/983277#answer-527023

more options

Yeah did that and when I go into Firefox after closing it the history is still there??