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This thread was closed and archived. Please ask a new question if you need help.

Firefox crashes with Outlook web app open

  • 3 replies
  • 11 have this problem
  • 9 views
  • Last reply by Moses

shiyatan
shiyatan
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When I use Outlook web app Firefox use 50-100% of CPU and up to 2 000 000k of memory, which makes it extremely slow and then sometimes it crashes, unless I restart Firefox. I have this problem on all computers I've tested.

There was similar topic, but it was closed without solution: https://support.mozilla.org/en-US/questions/972821

When I use Outlook web app Firefox use 50-100% of CPU and up to 2 000 000k of memory, which makes it extremely slow and then sometimes it crashes, unless I restart Firefox. I have this problem on all computers I've tested. There was similar topic, but it was closed without solution: https://support.mozilla.org/en-US/questions/972821

All Replies (3)

Moses
Moses
  • Moderator
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The thread you linked to was archived. We, moderators, cannot archive threads, we just lock them. Threads that have been archived are autolocked after 6 months by the system.

It would help if you could give us the crash report IDs.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.
vicaya
vicaya
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I have a similar (same?) problem with version 30.0 as well.

See https://support.mozilla.org/en-US/questions/1010407 for more details (including crash reports).

Moses
Moses
  • Moderator
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vicaya, don't dig up old threads. You have a support thread open, wait for someone to help you.

Locking