Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Certain touch-pad features aren't working.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Zygorth

Zygorth
Zygorth
more options

Computer - HP g71 (Notebook)

My laptop has a feature where you can perform certain actions by tapping a corner of the touch-pad. I have it set so that the top-left corner acts like clicking the middle button/scroll wheel on an actual mouse. Normally doing this on a link would open it in a new tab, but recently this has stopped working. The problem only seems to occur in Firefox, as the touch-pad still works perfectly with the rest of my computer.

Can anyone tell me how or if I can fix this?

Computer - HP g71 (Notebook) My laptop has a feature where you can perform certain actions by tapping a corner of the touch-pad. I have it set so that the top-left corner acts like clicking the middle button/scroll wheel on an actual mouse. Normally doing this on a link would open it in a new tab, but recently this has stopped working. The problem only seems to occur in Firefox, as the touch-pad still works perfectly with the rest of my computer. Can anyone tell me how or if I can fix this?

Modified by Zygorth

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.
Zygorth
Zygorth Question owner
more options

I did as you suggested and ran Firefox in Safe Mode. Unfortunately there was no improvement, so the problem is not being caused by any of my extensions.

Thanks anyway.

-Zygorth