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Warning about improper connections contains no "I understand the risks" options, I can't proceed

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by rowan

bhalteman
bhalteman
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I installing Thunderbird on Windows 8.1. I am trying to add 3 accounts. When adding the second account Thunderbird warned about insecure transmission of password. I clicked the "I understand the risks". No problem. When I tried to add my third account, I received the warning again only this time there was no "I understand the risks" option. I can't click 'Done', If I change the setting TB can't find the servers. I am stuck and unable to add my last account.

I have TB installed on my laptop running Windows 7 and had no problems. I am using the same settings as in my version of TB on my laptop. The version of TB is 24.4 on both machines. Of course, the version of TB was younger when I installed on the laptop.

Thanks, in advance, for any advice.

Bill Halteman

I installing Thunderbird on Windows 8.1. I am trying to add 3 accounts. When adding the second account Thunderbird warned about insecure transmission of password. I clicked the "I understand the risks". No problem. When I tried to add my third account, I received the warning again only this time there was no "I understand the risks" option. I can't click 'Done', If I change the setting TB can't find the servers. I am stuck and unable to add my last account. I have TB installed on my laptop running Windows 7 and had no problems. I am using the same settings as in my version of TB on my laptop. The version of TB is 24.4 on both machines. Of course, the version of TB was younger when I installed on the laptop. Thanks, in advance, for any advice. Bill Halteman

Chosen solution

If I'd get the certificate warning when connecting to my email provider's mail server, I'd seriously check the certificate being offered. There should be no such exception needed in the first place.

Certificates are there for a purpose, and that isn't to simply add an exception when it doesn't work.

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All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

If I'd get the certificate warning when connecting to my email provider's mail server, I'd seriously check the certificate being offered. There should be no such exception needed in the first place.

Certificates are there for a purpose, and that isn't to simply add an exception when it doesn't work.

rowan
rowan
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I'm stuck too, and don't know what to do.

I am running windows 7.

There is excellent documentation of this problem here - https://bugzilla.mozilla.org/show_bug.cgi?id=812750

Problematically, the warning directs me t FAQ, but when I do a search what I find is that everyone is having the same problem.

Further, my existing accounts now show Connection security - None and Authentication as Password, transmitted insecurely. I suspect I am lucky that my existing accounts still work.