Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Ctrl + Enter Does Not Post Message on Basecamp

ishansharma
ishansharma
more options

Ctrl + Enter sends mail in GMail and many apps use it as "Send" shortcut. Works for me on GMail.

But on Basecamp.com, it does not work when posting a message on Basecamp. Works well on other browsers. When I contacted their support, they told that FF does not allow customization of this shortcut.

What can I do to get this working?

Ctrl + Enter sends mail in GMail and many apps use it as "Send" shortcut. Works for me on GMail. But on Basecamp.com, it does not work when posting a message on Basecamp. Works well on other browsers. When I contacted their support, they told that FF does not allow customization of this shortcut. What can I do to get this working?

Chosen solution

As GMail and lots of other sites demonstrate, this isn't true. We can't really do anything about it, though, as they have to implement support for this shortcut in their app. If possible, you should follow up with their support and give examples of applications where this works.

Read this answer in context 👍 1

All Replies (3)

Till Schneidereit
Till Schneidereit
more options

Chosen Solution

As GMail and lots of other sites demonstrate, this isn't true. We can't really do anything about it, though, as they have to implement support for this shortcut in their app. If possible, you should follow up with their support and give examples of applications where this works.

ishansharma
ishansharma Question owner
more options

I will contact them and update the thread.

ishansharma
ishansharma Question owner
more options

They said that will pass feedback to developers about this.