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Can I load previous version of firefox--Just updated to v29; it is a disaster--part or all of pages are blacked out; can no longer use firefox

  • 2 replies
  • 5 have this problem
  • 6 views
  • Last reply by cor-el

fellis
fellis
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I updated to v29 yesterday--4/29/2014. A 1.5 vertical right strip blacked out appeared on the far right of the browser page. Moving the cursor sometimes caused the whole page to black out or the part it was over to black out.

I reset to default. The right black strip is gone, but the other problem is worse--in addition to parts of the browser blacking out I now have flashing black areas. The bug, at least for my computer, needs to be fixed.

If not, is there a way to upload the previous version. Firefox has been my principle browser for years. I can no longer use it, until the problem is fixed or I upload an earlier version. (I am writing this from a different browser.)

I updated to v29 yesterday--4/29/2014. A 1.5 vertical right strip blacked out appeared on the far right of the browser page. Moving the cursor sometimes caused the whole page to black out or the part it was over to black out. I reset to default. The right black strip is gone, but the other problem is worse--in addition to parts of the browser blacking out I now have flashing black areas. The bug, at least for my computer, needs to be fixed. If not, is there a way to upload the previous version. Firefox has been my principle browser for years. I can no longer use it, until the problem is fixed or I upload an earlier version. (I am writing this from a different browser.)

All Replies (2)

Georg Fritzsche
Georg Fritzsche
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Can you check if the problem also occurs when you use a new profile ?

Does it help when you upgrade your graphic drivers or disable hardware accelaration ?

Modified by Georg Fritzsche

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.