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Can't get a blank page

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  • 4 have this problem
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  • Last reply by philipp

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It's quite annoying when FireFox starts with the Mozilla start page and the popup asking me to take a tour everytime it starts up, no matter how it's setup in the settings section. I've tried "blank page", "home page" etc but nothing makes a difference!

It's quite annoying when FireFox starts with the Mozilla start page and the popup asking me to take a tour everytime it starts up, no matter how it's setup in the settings section. I've tried "blank page", "home page" etc but nothing makes a difference!

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you're very welcome :))

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hello perthsystem, this might happen when firefox is not able to properly save preferences in its profile folder. please try this: Click the menu button New Fx Menu and then click help Help-29 > troubleshooting information > profile folder - "show folder". then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

for more information and other steps please also see: How to fix preferences that won't save

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Thank you! That did the trick :) Now I love FireFox again ;)

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Chosen Solution

you're very welcome :))