Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does the visited link color change not work on some pages. this has only occurred in the past few weeks. 2 different computers Win 7 home pm Firefox 29

  • 2 replies
  • 11 have this problem
  • 4 views
  • Last reply by cor-el

hayesnoh
hayesnoh
more options

On some sites the visited link color does not change. I have checked all settings and they have not changed. I can make the problem change by unchecking the "allow pages to choose thier own colors" box , but the some pages do not display correctly. Things worked fine up to a few weeks ago. I feel it may be a glitch in firefox 29.

Windows 7 home premium SP 1 Firefox 29

On some sites the visited link color does not change. I have checked all settings and they have not changed. I can make the problem change by unchecking the "allow pages to choose thier own colors" box , but the some pages do not display correctly. Things worked fine up to a few weeks ago. I feel it may be a glitch in firefox 29. Windows 7 home premium SP 1 Firefox 29

All Replies (2)

Moses
Moses
  • Moderator
more options

Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are those pages opened in a frame or iframe?

You can check that via the right-click context menu.

It is also possible that the pages specify a color for visited links that is the same as the color for normal links.