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Help please!! Untrusted connection no issuer chain provided...

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

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firefox untrusted connection no issuer chain was provided...

I cannot browse almost any website without receiving this error. I've tried the adjusting the date/clock and I've deleting the cert8. data in the profile for firefox. Nothing is working.

Also, when I view certificates, it says that it won't be enabled until 7/21/2014?? What's up with that?

Can anyone please help me...?

firefox untrusted connection no issuer chain was provided... I cannot browse almost any website without receiving this error. I've tried the adjusting the date/clock and I've deleting the cert8. data in the profile for firefox. Nothing is working. Also, when I view certificates, it says that it won't be enabled until 7/21/2014?? What's up with that? Can anyone please help me...?

Chosen solution

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

  • Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
  • Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
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Also, I have updated firefox and I am using windows 8 and kaspersky internet security.

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Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

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I have already done that. My computer clock as well as my internet time is correct.

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Chosen Solution

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

  • Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
  • Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.