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my email messages are saying they have been sent but aren't going through to recipient. What should I do?

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  • 6 have this problem
  • 2 views
  • Last reply by Sander G.

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Having problems with my email. Sent messages are saying they are delivered and sent successfully but aren't reaching the recipient. Is there something I can do to fix this?

Having problems with my email. Sent messages are saying they are delivered and sent successfully but aren't reaching the recipient. Is there something I can do to fix this?

All Replies (1)

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In the Options menu of the compose message window, please enable both Delivery status notification and Return receipt. The first one will get you a report from the mail server about where your message has gone; the second is up to the receiving party.

Hope this helps you further!

Also is this just one person who does not get them? That might indicate a 'spam folder issue'. In that case, please verify if the messages are received when you use your webmail instead of your own Thunderbird.