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can't seem to disable junk mail controls in account settings

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  • 6 have this problem
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  • Last reply by christ1

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I downloaded a third party spam filter from Cloudmark to try it. And then I disabled junk mail controls in the Account settings and in the Security section under Options I have everything unchecked. But I still get the message that 'Thunderbird thinks this message is junk mail"... Is it possible to turn that notification off?

I downloaded a third party spam filter from Cloudmark to try it. And then I disabled junk mail controls in the Account settings and in the Security section under Options I have everything unchecked. But I still get the message that 'Thunderbird thinks this message is junk mail"... Is it possible to turn that notification off?

Chosen solution

I don't recommend it because you'd loose all training information. So you'd need to start from scratch again should you decide to get back to the TB built-in junk filter.

I'm not sure I really understood your problem. By disabling TB junk mail controls, no new messages are being checked and eventually marked as junk by Thunderbird. Isn't that good enough?

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http://kb.mozillazine.org/Junk_Mail_Controls

I'd rather stay with the Thunderbird built-in junk filter.

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I like to try different approaches from time to time. I've been using Tbird for umpteen years and am ok with the built in junk mail controls but once in while switch out.

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My best guess is that TB maintains the junk status for already downloaded mail, but won't check for new mail.

You might try to delete the file training.dat in your profile folder while Thunderbird is closed. That should make Thunderbird forget about the junk status of existing mail. However, I'd not recommend it.

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if you don't recommend it I'm not doing it .Any other possibilities?

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Chosen Solution

I don't recommend it because you'd loose all training information. So you'd need to start from scratch again should you decide to get back to the TB built-in junk filter.

I'm not sure I really understood your problem. By disabling TB junk mail controls, no new messages are being checked and eventually marked as junk by Thunderbird. Isn't that good enough?