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What does this means and what do I do?

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  • Last reply by Moses

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Get this message when trying to get info on a website : isn't compatible with Firefox browser v29.0 and later. We're working on the problem but please use another browser in the meantime.

Get this message when trying to get info on a website : isn't compatible with Firefox browser v29.0 and later. We're working on the problem but please use another browser in the meantime.

All Replies (5)

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What website is it?

If it says isn't compatible with Firefox browser v29.0 and later. We're working on the problem but please use another browser in the meantime. or something similar then that means the admins pulled the site while they fixed their problem. Self-explanatory :)

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It's the Blue Cross Blue Shield website.

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I need a complete URL. Is this it?

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www.bcbsm.com when clicking on find a doctor or hospital the message comes up.

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Ahh I see. The message

We’re sorry. Our Find a Doctor tool isn't compatible with Firefox browser v29.0 and later. We're working on the problem but please use another browser in the meantime.

In that case, there's nothing we can do about that. That's a problem on their end.