• Solved

List of emails missing date, subject, from, etc.. in all folders

Hello, I just moved Thunderbird from Windows 10 to Linux Mint 22.1. All of the folders are now showing the emails without the date, subject, from, etc. Instead, attach… (read more)

Hello,

I just moved Thunderbird from Windows 10 to Linux Mint 22.1. All of the folders are now showing the emails without the date, subject, from, etc. Instead, attached is a screenshot of how one email in my inbox shows it. The layout is set up for “Classsic View”. I’ve tried all of the views, and it makes no difference. I've been through all of the menus and the account settings and can’t find anything related to this. And even though there is a “sort by date, descending” option set, the emails are in ascending order. No columns appear at the top of the folder view. I can’t figure this one out, and a search of the internet doesn’t show anyone else having this issue. Any ideas?

Thank you.

Asked by Anon ymous 1 day ago

Answered by DavidGG 1 day ago

  • Solved

Can receive but not send emails

For a few months now I get a Send Message Error whenever I try to send an email from one of my addresses (see first screenshot below). I've checked my SMTP server setting… (read more)

For a few months now I get a Send Message Error whenever I try to send an email from one of my addresses (see first screenshot below). I've checked my SMTP server settings and they all seem to be correct. (2nd and 3rd screenshots). I'm using the latest version of Thunderbird on Mac OS 15.3 Sequoia. I have no firewalls. What could be the problem and how can I fix it?

Asked by tharrso 4 days ago

Answered by tharrso 1 day ago

  • Solved

How do I add a second att.net account to my primary att.net account?

I have a new computer, Windows 11 Home. I have downloaded Thunderbird and added my primary att.net account by creating a secure mail key. I now want to add a second att.n… (read more)

I have a new computer, Windows 11 Home. I have downloaded Thunderbird and added my primary att.net account by creating a secure mail key. I now want to add a second att.net acount (subaccount) and nothing I seem to do works. I use the same server settings as the primary and have tried using a new secure key and using my att password. What do I need to do?

Asked by david.thier 2 days ago

Answered by david 1 day ago

  • Solved

Thunderbird Add on

Good Afternoon! I am looking at an add on right on the Mozilla site. It's called "Edit Email Subject" (EES). This would allow me to organize my emails better by editi… (read more)

Good Afternoon! I am looking at an add on right on the Mozilla site. It's called "Edit Email Subject" (EES). This would allow me to organize my emails better by editing the subject line with more detail. I downloaded it, but Firefox tells me the Add On is not verified and cannot be installed. Yet it is on your site. It appears to be what I need, can you help - either by verifiying help, or (?) or by recommending another suitable add on? Reviews on EES were good, by the way. Help! Thank You, Allan

Asked by vicsplace 3 days ago

Answered by James 3 days ago

  • Solved

Send and Send Later

I tried to Send an email, but the Send option at the top left of the email has changed to Send Later and the email does not send. How do I change that option back to S… (read more)

I tried to Send an email, but the Send option at the top left of the email has changed to Send Later and the email does not send.

How do I change that option back to Send?

Asked by ronald.sheldon 3 days ago

Answered by ronald.sheldon 3 days ago

  • Solved

Thunderbird subscribe window shows no folders (Outlook IMAP)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an… (read more)

Background I wanted to give Thunderbird a shot because I really, really got tired of Outlook and their shenanigans. About 2 months ago, I tried it a first time and had an issue that prevented me from sending emails from my Hotmail email accounts. I gave up after a week of troubleshooting.

Outlook has come up with more bugs and shenanigans, so I tried again, convinced that there had to be a solution. And I found one. If anyone is interested, I was getting the error "Login to server outlook.office365.com with username <...> failed", and the way I fixed it was by replacing "hotmail.com" with "outlook.com" in the server settings. However, not all is fixed yet.

Current problem I noticed that the messages in my Outlook mail (other than the inbox) are not syncing properly. When I start TB, it appears to sync folders because I have seen new emails in subfolders already. However, if new emails come in while TB is open, it only syncs them if they are in my inbox.

I have looked around already and found that when I right-click that email account and I choose "Subscribe...", it presents me with an empty list and I can't see or enable/disable any folder subscriptions (refresh does nothing). This is strange because of 2 reasons: 1. All my subfolders are there, and they seem to sync when I start up TB. But even if I immediately open the subscribe window, the list is empty. 2. I have a total of 4 email accounts configured, 2 Outlook and 2 Gmail. All except for 1 Outlook account show me the list of folders in the subscribe window, so that made me think it was something in my Outlook account settings. However, nothing I can find there seems to be helpful.

Does anyone have an idea on how to fix this? I'd rather not close and re-open my TB app each time I want to check for new messages. I really want to give TB an honest chance but it's not making it easy for me to like it right now.

Asked by jef.van_laer 3 months ago

Answered by jef.van_laer 3 months ago

  • Locked

Encrypt Button disabled when composing email on Thunderbird 128.7.0esr (64-bit)

I wish to send an encrypted email. I have imported and accepted the recipient's public key. When I compose an email to this recipient, the "encrypt" button is disabled… (read more)

I wish to send an encrypted email. I have imported and accepted the recipient's public key.

When I compose an email to this recipient, the "encrypt" button is disabled.

Also, the security button mentioned in this article is not present on the compose toolbar, or anywhere for that matter https://support.mozilla.org/en-US/kb/openpgp-thunderbird-howto-and-faq#w_how-do-i-send-an-encrypted-or-digitally-signed-email

Windows 11.

Any idea how to fix this?

Asked by CScotty 1 week ago

Last reply by CScotty 1 week ago

  • Solved

Text not wrapping in message pane (rel 128)

Many messages I receive do not wrap in either the message pane, or when opening the full message viewer (into it's own tab). See the images attached. I've tried the fol… (read more)

Many messages I receive do not wrap in either the message pane, or when opening the full message viewer (into it's own tab). See the images attached.

I've tried the following approaches (very old thread though): https://superuser.com/questions/702484/can-thunderbird-wrap-long-lines-of-received-html-mails

i.e. creating a 'chrome' folder under my profile, and a userContent.css file under that, trying several of the suggestions for content of that file. None seem to make any difference.

The example message pics here are sent from gmail.

Thanks in advance!

Asked by Andrew Beale 3 weeks ago

Answered by Andrew Beale 4 days ago

  • Solved

Can send emails but cant receive. Says no messages but I know there is emails that I have sent and can see on

Can send emails but cant receive. Says no messages but I know there is emails that I have sent and can see on my phone. It does connect and states no emails to down load… (read more)

Can send emails but cant receive. Says no messages but I know there is emails that I have sent and can see on my phone. It does connect and states no emails to down load.Has done this before but cam with a confirm exception notice. No notice now When sending it does show a notice Email sent but could not save due to network errors Not sure how to fix this. Have searched but cant find an answer Thank you for helping

Asked by kellygg 5 days ago

Answered by kellygg 5 days ago

  • Solved

message pane now displaying messages in double spacing

I took an Apple macOS update last night and now my messages are showing in double spacing where they were much more compact and only single spaced before the update. It'… (read more)

I took an Apple macOS update last night and now my messages are showing in double spacing where they were much more compact and only single spaced before the update. It's not a deal-breaker but I would like to know how to reset the message pane back to single spacing as it was before. I tried looking up a solution on the web but different find anything easily. I am a monthly contributor.

Asked by matthew.mccormick11 6 days ago

Answered by david 5 days ago

  • Solved

Can't delete or move Thunderbird inbox messages

Zack Harkness ITS Service Desk Hi Zack, Recently, I have a few mails in my Thunderbird Inbox that I can neither move nor delete. Do you have a solution for this problem? … (read more)

Zack Harkness ITS Service Desk Hi Zack, Recently, I have a few mails in my Thunderbird Inbox that I can neither move nor delete. Do you have a solution for this problem? Regards, Werner -- Werner J. Kronenberg

[edited po box and phone# from public support forum] South Africa

mailto: [edited] @mwebbiz.co.za

Asked by wernerkro 1 week ago

Answered by wernerkro 5 days ago

  • Solved

Renamed folder and all emails in that folder are gone

Hi. I renamed a folder and stupidly used a special character (I think that's what caused the problem). The folder is now empty. Seeing an old reply on the forum, I looked… (read more)

Hi. I renamed a folder and stupidly used a special character (I think that's what caused the problem). The folder is now empty. Seeing an old reply on the forum, I looked in the file list and see that the data seems to still be there but I don't know how to get it back. I've added an image of the directory. It was called .HOLD and I changed it to .Check Here -> HOLD. I changed it back to .HOLD to see if that would help but it didn't. I closed and restarted Thunderbird and that didn't help either.

Thank you for any help.

Asked by Tania Tyler 1 week ago

Answered by Toad-Hall 6 days ago

  • Solved

I can't create a new message/email from the Thunderbird Nebula window or a keyboard shortcut - ctrl N.

I have a problem with creating a new message. The "new message" icon or the keyboard shortcut from Windows does not work. The problem was in version 133, today's update 1… (read more)

I have a problem with creating a new message. The "new message" icon or the keyboard shortcut from Windows does not work. The problem was in version 133, today's update 134 did not fix it. I have to edit an old created message/email and send it.

Asked by Grzegorz 3 weeks ago

Answered by Toad-Hall 2 weeks ago

  • Solved

Kann keine Emails empfangen

Hallo alle, seit heute Früh können wir keine Email mehr empfangen. Kurz vor acht kam die letzte und kurze Zeit später kam keine mehr an. Dies sollte eigentlich so sein, … (read more)

Hallo alle, seit heute Früh können wir keine Email mehr empfangen. Kurz vor acht kam die letzte und kurze Zeit später kam keine mehr an. Dies sollte eigentlich so sein, da wir aus unserem Buchungsprogramm immer eine Kopie bekommen.

Auch jetzt später im Selbstversuch kommen keine Mails an. Versenden ist problemlos möglich, jedoch können diese dann nicht im Ordner Gesendet kopiert werden.

Wir haben zwei Mailkonten. Einmal über 1blu und einmal Jimdo und natürlich in dieser Zeit keine veränderungen vorgenommen.

Vielleicht kann jemand helfen was das Problem sein könnte.

Asked by svhermann84 6 days ago

Answered by svhermann84 6 days ago

  • Solved

Open in Conversation not an option

Open in Conversation no longer an option in Thunderbird 128.5.2esr. The shortcut, shift control O, does not work anymore either. Is there an add-on that will restore th… (read more)

Open in Conversation no longer an option in Thunderbird 128.5.2esr. The shortcut, shift control O, does not work anymore either.

Is there an add-on that will restore this essential bit of functionality?

Asked by firefox2091 1 month ago

Answered by firefox2091 1 month ago