Firefox Community Forum

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

5th Nov 2024 Hi, Firfox has just (few hours ago) updated.. It has 'lost' ALL of my (several years of) PASSWORDS, BOOKMARKS and HISTORY I have tried the fixes given on the forum,. but there doesn't seem to be anything there to recover. And frankly the whole 'other profile' thing confused me.

Can anybody help please.. ?

Thank you Phil

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).

Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

I have no idea why, but all of a sudden Twitch streams won't work on Firefox. It's only affecting Twitch because I can load YouTube and other streaming sites fine, and it's only on Firefox because it works fine on Chrome. I tried clearing my cache and cookies, disabling all add-ons and extensions, and restarting my device. Nothing works. The only indication that I have of what the issue might be is a message in the browser console that says this:

NetworkError: A network error occurred. addcf53b-cec4-4980-829e-de0aca27def2:1

   <anonymous> blob:https://www.twitch.tv/addcf53b-cec4-4980-829e-de0aca27def2:1

From what I can tell, the blob is where the browser loads the stream itself. Every stream I've tried to load gives me this error.

UPDATE: I was able to fix it by clearing the cache.

For a month or so after last updates is getting impossible to work with firefox. It's is getting sluggish with 3-4 open tabs after few minutes, I can't do anything, have to close all windows and open again. Even to text this for got ridiculous slow, I have only 5 addons enabled, I had 10 before but for testing disabled all others. now only have ublock origin, disconect, ad-block, blocktube, and facebook container. If I open youtube, facebook and a google searching page and start to use, after few minutes everything goes very very slow, if to type something. What's going on ? Also there's like 12 firefox tabs on task manager, taking a lot of processing and memory. Already scanned with antivirus, and it's clean. Intel i7-6700T 16gb ram, SSD, Radeon R7-M370 it's a HP AIO 27-p010xt-CTO. And is not because it's an old machine on my new laptop happens the same, and I went online and there's a lot of people saying the same.

How can I stop websites creating/updating cache files when I'm not interacting with the web page? Firefox constantly has a cpu/disk usage.

I keeps lots of pages open (almost 100) but they are continually adding/updating cache in the background. More than 1gb of cache is created withing a couple of days.

Thanks

My workflow is such that organize my tabs into separate windows for distincty different subjects. Generally this work fine; when I shut down, they typically re-open as before.

Recently this function has stopped working. Now when I launch Firefox after a shutdown, the "Window" menu shows that the separate windows still exist, but some of them stubbornly refuse to re-open. Clicking the individual titles in the window menu has no effect, they remain unopened.

When this happened to me a few years ago, I was advised to re-start my laptop in safe mode. At that time this procedure solved the problem, but now it does nothing. Does anyone hve an alternate suggestion?

I am currently using Firefox v132.0 on a 2024 MacBoook Pro running Sonoma 14.6.

Thanks!

The firefox container tabs no longer have the container name just the color. I've looked at the setting, but nothing is there. Hovering over tab does not help. It used to work up until a few months ago.

This is difficult when different containers only show color and not what type they are ex. Personal, Banking...etc

Thanks,

Jaime

Hello everyone,

I'm really hoping to achieve a streamlined interface in Firefox without the clutter of two separate bars.

Here’s what I’m looking for: I want the tab bar and toolbar combined into a single bar, similar to Safari on Mac. Specifically:

   The forward and backward arrows should be positioned to the left of the tabs.
   The search bar should be smaller and also located to the left of the tabs.
   The application menu button and extensions button should be moved to the top right corner (on the same bar as the tabs).
   I want to completely remove the separate toolbar, as it takes up unnecessary space.

I’ve attached an image for clarity.

I'm currently using Firefox 132 64-bit on an Intel Mac running macOS Catalina.

I’ve already tried the Neptune theme from this link: Neptune Firefox. The creator is amazing, and the theme is exactly what I need to keep me using Firefox exclusively. However, despite following the instructions carefully, I still only see the layout shown in my attached image. I can't seem to get everything into one bar.

I don’t have experience with coding CSS, and I currently lack the time to learn it. I’m unsure if the Neptune theme should be selectable in the themes menu, but it doesn’t appear there. However, I know this design is possible. I’ve searched various forums and read many threads, but none have provided a solution to my problem.

I would greatly appreciate any assistance in achieving the design shown in the attached image. Whether it’s through a theme, custom CSS code, a plugin, or any other method, I’m open to suggestions as long as it works. Thank you!

During the last two hours, while I was using Firefox on my PC for browsing, the password manager lost all of my passwords but three - of which I don't need two logins any more. Where are my account data and passwords? What the hell?!?

I was live streaming last night, and the page started acting up, so I refreshed it, and my camera disappeared.

I went to my stream settings, and there were no cameras available (I have 3 running and available always).

I went to my permissions page, and all permissions were enabled. After finding a troubleshooting page that showed me how to get to Firefox's "Troubleshooting information" to see all Input Devices, and there were no cameras. Screenshot attached. (Funny, because the "C920 Webcam microphone" was listed, but not the camera)

When I reboot/refresh Mozilla, I AM able to see and select a webcam, but only upon initial startup. If I refresh the page, or open a new streaming page, all cameras disappear again. This is not a long-term work-around, as refreshing FF clears my cookies/cache and I have to spend 30 minutes setting my stream pages up from scratch.

Any ideas what could cause this, and if there are any other troubleshooting steps worth trying?

I am using Firefox as my default browser in Windows 10 Enterprise. Since making it my default, the computer takes forever to start up and often gives me "not responding" messages when trying to open a documents search or other tasks. When I open the Task Manager to stop a stalled task, I noticed that Firefox is using over 3800 mb of memory, more than three times as much as any other browser, resulting in over 70% of my memory being taken up. I am assuming that Firefox is therefore not sleeping or suspending unused tabs. Is this so? If so, is there an add-on or tab manager that will suspend currently unused tabs? I've tried to use the suggested tab managers but found them impossible to figure out. Why don't these add-ons provide instructions on how to set them up?

Thanks for any help or advice you can offer.

This afternoon, I was browsing and archiving many of my saves, and I frequently received the message that "Something went wrong retrieving your Saves". I have not had this problem before. There's about 6800 articles in my Pocket presently. Am I reaching some kind of limit for maximum articles I can save?

I have already converted my account to login using Mozilla (summer 2023) and I've been using the firefox browser this afternoon.

Would appreciate any insight you could share. Thanks very much.

David

So firefox randomly crashes. It briefly shows "Gah! Your tab has crashed" before it closes. There is no crash log, and when you open it up again it asks if I want to restore tabs and if you say yes, they all come back just as they were.

There is no particular website it crashes on, nor a particular time. Sometimes it's when I'm surfing, sometimes when it's just sitting there open. Sometimes it crashes after a minute, sometimes it crashes after 2 hours.

Yes, it does it in safe mode. Yes, I've rebooted, and reinstalled, and tried old versions. Yes, I've even reinstalled windows. Yes, I've updated all drivers and so on. I've also increased the memory allotment, and several other suggestions I found on google.

So, odd things that might help you diagnose it: when it comes back on, the volume of an in-tab player is usually, if not always, muted (not the computer, just the firefox media player - netflix, youtube, etc).

Also, I've owned this computer for 4 years and it's been a problem from the beginning; BUT I found a way to fix it. I just... can't remember what it was. Then about 6 months ago I had to send it in for repair and they wiped windows and I lost everything, since then it's crashing again.

I remember that my fix involved some fix or hack that made a *Second* set of min/max/close buttons in the top-right corner. So the normal sized ones, then a half-sized set above them. Does anyone know what I might have done to have that? Because as long as it was that way, it never crashed.

Failing that, is there a way to force firefox to create a log? Because it's not technically crashing, from it's perspective; a "tab" crashes (all tabs, actually) and then the program closes by default. But firefox itself seems to think it's not crashing so it makes no log.

I'm desperate: going to ask at a forum is worse than going to the second page of google. Thanks

When I download a PDF and attempt to Save It, it now asks "Save Full Page" or "Save Visible"... It did not do that in the past. In the past I was able to save a PDF and Name and Save it without having to select the above options.

I use Firefox on a Dell Windows laptop. I used to be able to drag pinned bookmarks from my toolbar to the sidebar in the toolbar customization page; now, I can't. What's changed, and how do I move them now?

A few versions ago (donʼt know exact one) a new effect appeared: when pressing right mouse button on an element to get its menu (standard Firefox menu, not overridden by the page), if mouse cursor position is over a popup menu item, this item is immediately selected on mouse _release_ button.

In most cases the context menu popups right to the mouse position and this causes no effect. But if there is no place to right (the selected element is near right screen margin), a menu item appears under the cursor and, as stated above, is selected. It is unpredictable what item will be selected.

This is rather controllable (although annoying) with real mouse but uncontrollable with touchpad, as on most laptops.

Please suggest how to disable reaction on the mouse button release.

Firefox inhibits power management, causing the screensaver to not activate. This happens when I am not running a video. It happens if I open a website that has video but I do not run the video. If I turn off Firefox the screensaver works. Screensaver is set to activate at 5 minutes. Power Management is set to turn off screen when inactive for 7 minutes. Linuxmint 21.3. and on another computer - Linuxmint 22.0

I upgraded Firefox to 131.# (the last upgrade before 132.0) and lost all my Firefox Notes. Please help me find where they're stored on my W10 HP Elitebook 8440p laptop! Thank you!