Thunderbird Community Forum

I tried to move the Profile(s) from my old Win 10 PC to a new Win 11 PC... Did not go well. I have all primary folders showing, but over half do not display messages even though properties show there is varied amounts of data in the folders. Nearly ALL Sub Folders do Not display even though the .sbd folders show up in the profiles. I have search your files for methods to recover messages, display folders, transfer files, raise the dead and after life experiences. Nothing seems to work. I have gone into the 'file' portion of the folders list, not .MSF File, with NotePad and can see email data. I am at the point of trying to find a way to move this data over into TB messages, but not sure how to go about that. I am seeing the same thing on both computers Win10 and Win11 as described above - the folders that show data seem to be the first 10 or so and then nothing after that. I can only think I cut the first transfer attempt short before every thing was moved.. No idea really what is happening. If I have a new message I want to save to one of the Main Folders, that do not show messages, I can see the data count increase, but the newly moved message does not show up in the Folder I moved it to. If I make a new Sub Folder under the Main Folder, and move the new message to it... it shows up and the sub Folder shows up like it should. I need some guidance on how to recover the messages because some of them are important.. I would like to get them right on the Win10 machine, then I could go and do the same correction to the Win11 PC... Thanks in Advance for your help. HughS. netycynergy@gmail.com

I have been using Thunderbird with my twc email account for years. Suddenly it stopped working. It will not connect to the server. I tried many things and now I wonder if I messed up some of the settings. Can you please help me and tell me with the incoming and outgoing server settings should be? Or any other way I can get this working again?

Thank you!

Dear support. Mozilla Thunderbird do not start. Instead of start program the message appear:

"For finishing update Thunderbird program is neccessary to restart computer. Do you want to restart now?"

Then I choose YES, and after restart nothing change.

I keep thunderbird pinned to my Windows taskbar and that is usually where I look for it. Every so often and much mor6e frequently than I like it vanishes from there and I believe that that is when it an update to it arrives. To maintain the state I like I then need to delete the now-dead pinning for the taskbar, find thunderbird afresh and leunch it and re-pin. This is not a terribly new behaviour but the grief threshold in my life has just been passed leading me to ask if this is a thunderbird issue or a windows one and if there is some scheme I can use to keep the application pinned pretty well come what may. This is obviously not life critical but it has been winding me up! Many thanks. Arthur

I use an iPad Mini 6 and my email provider is Sonic.net. I have been using Thunderbird for years and years, however I can’t figure out how to do certain tasks. Maybe I don’t have the most recent version of Thunderbird. I want to to create files for archiving emails off my Sonic.net server.

I use an extension called FiltaQuilla that allowed me to create a filter like so: Folder name is Joe Blow Age in days is >30 Move message to Joe Blow in Local Folders

This allowed me to move older messages to an equivalent folder in Local Folders to keep from using up IMAP space. At some point, this silently stopped working. Now, nothing happens when I run my filters on the IMAP folders. The >30 day old emails remain in that folder.

I'm guessing it's an issue with FiltaQuilla, and probably needs to be asked of them. But that brings up a new question: has this ability been integrated into Thunderbird recently? Is there another way I can do this without an extension?

Hello, when I'm on a web site and choose to contact them, I click on their email. Instead of opening Thunderbird opening I get the annoying pop up that wants me to sign in and open the new Outlook. I do not use Outlook. I do not want to use Outlook. What do I need to do to simply have my Thunderbird open and completely ignore the Outlook? Thank you,

Windows 10 (64bit), Thunderbird 128.7.0esr (32-Bit)

Without warning this has suddenly started happening. Maybe after the latest update? I can get the blessed Trash folder back in TB by 1. closing TB 2. (The Trash file is missing in Local Folders, the Trash.msf file seems okay)

   manually creating a new "Trash" file in my profile (a text file without suffix). 

3. restarting TB

The Trash does not disappear if it contains something when TB is closed.

I tried excluding the Trash in Windows Defender, but that has no effect.

For about 6 months now, my printers have been disappearing and reappearing at random...or so I thought. However, today, I left my Printer window opened while the printers were "Connected". I then proceeded to open the programs I regularly use: First Word. Nothing. Then Acrobat. Nothing. Then Chrome, still nothing. Then Thunderbird...Bam! Printers Disconnected. I said, let me try this again, and again, and again. Each time...same result. When launching Thunderbird...within 5 secs, the printers disconnect. It's the craziest thing I've ever seen. Anyone out there looking for a fun challenge? I've never seen this happen before and would love a resolution. Oh, and before it's suggested: I already checked the PrintSpooler service...connected or disconnected, it's status reads: "Running" in Task Manager.

the width of scroll bars in various places in thunderbird under fedora 41 kde plasma 6 is far too small. this is the only application i run where this is so. i can't seem to find any setting to increase their width. chatgpt provided no targeted solution. am i missing something? the scrollbars are so narrow that i can't use them.

Please reinstall as it was before a recent 'update'. The order of messages was always Subject, correspondent, and date.. the date is currently all over the place and appears to be associated with subject.I want the date to start with the present date always and descend.

Hello,

I just moved Thunderbird from Windows 10 to Linux Mint 22.1. All of the folders are now showing the emails without the date, subject, from, etc. Instead, attached is a screenshot of how one email in my inbox shows it. The layout is set up for “Classsic View”. I’ve tried all of the views, and it makes no difference. I've been through all of the menus and the account settings and can’t find anything related to this. And even though there is a “sort by date, descending” option set, the emails are in ascending order. No columns appear at the top of the folder view. I can’t figure this one out, and a search of the internet doesn’t show anyone else having this issue. Any ideas?

Thank you.

Hello, I am lost, which is why I am turning to this forum for help. I have a professional Gmail Workspace account (in this format: pierre.richard@aile.association.fr). I recently changed my laptop, and I can't log in on the new freshly installed thunderbird ( 128.7.0esr (64 bits) ). On my old computer, which ran on Windows 11 with the same settings, I had no issues, but since switching to the new one, it’s impossible. I put my settings automatically detected by Thunderbird in added images. The system fails every time because, supposedly, the password is incorrect. However, I am certain that I entered the correct password. Here’s what I’ve already tried to do: - I activated the IMAP access on my gmail settings - I tried whith my personal gmail account : It's working !

Does someone know what else I could try to solve this issue ?

Thanks for helping !

First thing this afternoon, the background color of the mail composition screen was changed to solid green. The HTML toolbar is semi-transparent, and I cannot change the screen background back to white. When I click the cursor in the compose window, the HTML toolbar appears, but it does not change the background to white. The format tool indicates a white screen with black text. In Config Editor, the compose background colors are white and black text. I have tried several theme changes, including the theme from Mozilla, but there has been no change.

Rebooting Win 11, no change.

Michael Gordon