personalize mailbox will not open

I cannot for the life of me figure out how to get the mailbox settings where you have priority, offers, social, newsletters, etc. across my laptop screen. I have it on … (read more)

I cannot for the life of me figure out how to get the mailbox settings where you have priority, offers, social, newsletters, etc. across my laptop screen. I have it on another laptop but cannot seem to find how to do it on a second laptop. Help!

Asked by francespratt 4 tundi tagasi

Last reply by jscher2000 - Support Volunteer 3 tundi tagasi

Expanding Folders

I have just returned to Thunderbird after being away for several years. I have just about tweaked all of the settings to have it just the way I want, but there is one thi… (read more)

I have just returned to Thunderbird after being away for several years. I have just about tweaked all of the settings to have it just the way I want, but there is one thing I am not able to figure out.

Each time I open Thunderbird, every folder for every account I have expands all the way down so that every single folder is expanded. I have to go through and collapse probably 50+ folders each time to get it to be manageable.

I've searched around and not really found anything that has been helpful to address this. I never remember having this issue the last time I was a user, so I assume there has to be a setting I am missing.

Help please!

Asked by Cody 19 tundi tagasi

Last reply by sfhowes 19 tundi tagasi

Spell Check

Can you please tell me why when I open my Virgin Email Account, the Auto Spell Check does not function? All my other email account I have, the Spell Check works fine, but… (read more)

Can you please tell me why when I open my Virgin Email Account, the Auto Spell Check does not function? All my other email account I have, the Spell Check works fine, but not on Virgin Email. Yet it works fine on any other Broswer I have. The option Check your spelling as you type box is ticked

Asked by John Warner 2 kuud tagasi

Last reply by Ken Roberts 1 päev tagasi

Disable window decorations in Thunderbird 127.0esr on GNU/Linux

Hi folks, I was wondering if it was possible to disable window decorations (close, maximise, minimise) on the GNU/Linux build of Thunderbird 128.7.0esr. I cannot seem to… (read more)

Hi folks,

I was wondering if it was possible to disable window decorations (close, maximise, minimise) on the GNU/Linux build of Thunderbird 128.7.0esr. I cannot seem to find this in the settings.

I don't have window decorations on my window manager (i3), so this make Thunderbird a little jarring to use and I'd like to disable them if possible. Two of the buttons (minimise and maximise) are actually non-functional due to i3's tiling nature. I think this is something that has recently been added, as I never used to have these buttons before updating recently after being away from work for a while. They've just appeared and I can't seem to get rid of them.

Am I just being daft and missing someething obvious in the settings?

Thanks in advance.

Asked by communications6 2 päeva tagasi

Last reply by sfhowes 1 päev tagasi

Colour marking of events in the calendar

Only just started with Thunderbird, so hope this isn't a daft question... Am now setting up events in the calendar. I can see how to tag events for a wide range of cate… (read more)

Only just started with Thunderbird, so hope this isn't a daft question...

Am now setting up events in the calendar. I can see how to tag events for a wide range of categories (too many perhaps), but is it possible to highlight events in different colours, please?

Outlook doesn't let you do this, but the Google calendar lets you mark them up in different block colours - v useful for showing at a glance which family members are involved in which events - a bit like the old-style office wall planners.

Lookng forward to hearing from you.

Best wishes Andy Banks

Asked by andy.banks802 1 päev tagasi

Last reply by sfhowes 1 päev tagasi

Regular folders marked as Draft

I noticed that several folders that I always thought of as regular folders are purple in color instead of the usual beige. Google told me this means they are draft folde… (read more)

I noticed that several folders that I always thought of as regular folders are purple in color instead of the usual beige. Google told me this means they are draft folders. I tried to rename one of them and learned this is not in the menu for a draft folder. Is there a way to change the setting of a folder? I did try the repair option, however this does not work.

Asked by bjvande 1 päev tagasi

Last reply by sfhowes 1 päev tagasi

I need to know how to delete main email account and assign my second email account as the main email account

I recently got rid of my old main email account which up asks for account sign-in information when I initially boot up Thunderbird NEBULAR ver: 128.7.Oesr (64 bit). can y… (read more)

I recently got rid of my old main email account which up asks for account sign-in information when I initially boot up Thunderbird NEBULAR ver: 128.7.Oesr (64 bit). can you give me specific information to delete the old main email account and make my second email the main email account which will automaticall retreive my emails and show up first. Please remember that I old and need specific information,

Asked by benK5ex 2 päeva tagasi

Last reply by david 1 päev tagasi

No Folders in Filters possible

Dear filter specialists, On a Windows 10 computer with TB Portable 128.6 and .7, folders can no longer be selected in the filters as ‘Run filter on’ or ‘perform these A… (read more)

Dear filter specialists,

On a Windows 10 computer with TB Portable 128.6 and .7, folders can no longer be selected in the filters as ‘Run filter on’ or ‘perform these Actions’: the menu is greyed out. The phenomenon occurs with all accounts: POP and local. Various email providers, ESET virus scanner, Windows firewall, FritzBox cable router. The local account contains almost 30 GB of emails. The existing filters work as long as they do not affect the accounts or folders: for example, tagging e-mails works. Existing filters with folder-actions cannot be re-configured and no folder actions are possible when creating a new filter.

I have performed an update check and restarted Windows, changed the compression limit from 500 to 5 MB and changed a few minor settings so that the config is rewritten.

What could this be? How do I solve the problem? A workaround if necessary.

Thank you very much for your help.

Asked by Tatze (Paw) 2 päeva tagasi

Last reply by DavidGG 1 päev tagasi

Having only Thunderbird receive emails

I bought a new computer and had to download Thunderbird again. I tried the most recent one, didn't like it, so randomly picked a previous release from 2023 (don't rememb… (read more)

I bought a new computer and had to download Thunderbird again. I tried the most recent one, didn't like it, so randomly picked a previous release from 2023 (don't remember when I installed the previous one) and hoped for the best. In the past, I would keep some emails in my inbox and tend to them as needed and then keep or delete when I had done what was required. I would also need to go to my ISP email's page, to get spam email, because Thunderbird didn't provide me with those. When there, I would delete what was in the inbox, so I could easily keep letters there to a minimum. Now, however, when I delete something in my ISP's inbox, it deletes in my Thunderbird portal too. I can't find settings in my ISP's page to stop it from downloading automatically (so it won't duplicate what I've already received via Thunderbird), and I can't find any settings in Thunderbird, to ask it to keep what I have in my inbox, instead of deleting everything I delete with my ISP. Do I need to go further back and find an earlier release in order to be able to use Thunderbird as I used to do? Or can I tweak the one I have?

Asked by alan410 6 päeva tagasi

Last reply by DavidGG 2 päeva tagasi

Calendar events not showing up on Calendar unless Notify attendees is unchecked

When I create a calendar event, it will not show up in the calendar view (Month), even after trying several times. What I found is, it will only show up on the calendar i… (read more)

When I create a calendar event, it will not show up in the calendar view (Month), even after trying several times. What I found is, it will only show up on the calendar if I uncheck the Notify Attendees box at the bottom, which is by default always checked. After I uncheck the Notify attendees box on an event, that event, and each successive event will then show up on the calendar, regardless if I have the Notify attendees box checked or unchecked. I looked to see if I can uncheck this box in Settings, but do not see where this can be done.

Is there a way to have the Notify attendees box unchecked by default when I create a new calendar event?

Asked by Don Barton 6 päeva tagasi

Last reply by Toad-Hall 2 päeva tagasi

Mozilla inbuilt login authentication prompts Issue - buggy login user experience

We are currently considering using Firefox ESR as our default browser but experiencing a few issues and one of them is with our configured SailPoint IdentityIQ Single Sig… (read more)

We are currently considering using Firefox ESR as our default browser but experiencing a few issues and one of them is with our configured SailPoint IdentityIQ Single Sign-On Experience, which uses Basic Authentication.

Issue Description First, the login button needs to be clicked multiple times before access to the site is granted. Once signed in, the Firefox inbuilt authentication dialogue appears, prompting the user to log in again (see the attached screenshot). The landing page is only presented after clicking the login button several times. This creates a poor user experience, sometimes causing pages to load improperly. Interestingly, the same process works seamlessly in Edge Chromium.

Troubleshooting Steps Taken I have already attempted the following: 1. Temporarily disabled all custom and security settings in mozilla.cfg and config.json. 2. Temporarily disabled Firefox Tracking Protection. 3. Allowed third-party cookies for the specific URL. 4. Upgraded Firefox Version to 128.7.0 5. Since our Firefox browser is significantly hardened, I have also enabled and reconfigured the following settings in mozilla.cfg to ensure Basic Authentication is allowed, functions properly, and suppresses Firefox’s authentication prompt, but without success:

network.http.phishy-userpass-length = 255 network.http.use-basic-auth network.automatic-ntlm-auth.allow-non-fqdn network.automatic-ntlm-auth.trusted-uris security.enterprise_roots.enabled security.enterprise_roots.enabled

Observations from SailPoint Team Our colleagues from SailPoint have tested the setup in their environment, and according to them, it works as expected. However, their browser is not hardened, and they have leveraged the SailPoint UI for authentication instead of the built-in Firefox authentication prompt.

Further Investigation • Is there a specific configuration required in the user profile settings? • Network trace analysis shows 404 errors on GET requests and the following error codes on POST requests: • 302 Redirect: Mozilla Documentation • 408 Request Timeout: Mozilla Documentation

Next Steps Is there a specific security setting that needs to be enabled or disabled? Are there any particular Firefox enterprise policies we should modify? I have also attached screenshots for reference. Let me know if you need specific logs or network traces for further troubleshooting.

Asked by john-fifi.zuh 3 päeva tagasi

Last reply by Mike Kaply 2 päeva tagasi

Thunderbird oauth requests for gmail account access to an account that I have not added to Thunderbird

I continually receive this request for access to an account that is not one I have added to Thunderbird. How can I delete this email account and stop these annoying repe… (read more)

I continually receive this request for access to an account that is not one I have added to Thunderbird. How can I delete this email account and stop these annoying repetitive notices???

Jim

Asked by traveler4370 4 kuud tagasi

Last reply by Wayne Mery 2 päeva tagasi

How to edit/customise folder list for "move to" button/command?

How to edit/customise context menu (folder list) for "Move to" button (or "move to" command)? I want to remove "Recent" and "Local folders" from the folder list and leave… (read more)

How to edit/customise context menu (folder list) for "Move to" button (or "move to" command)? I want to remove "Recent" and "Local folders" from the folder list and leave only my own folders there, which would greatly simplify and fasten using Thunderbird.

Asked by katariina1 3 päeva tagasi

Last reply by Matt 2 päeva tagasi