my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried s… (read more)
my wife's copy of Firefox picked up a virus. After trying several other things, I saved the profile, uninstalled FF, and installed the latest version. But when I tried starting FF I got an error message: Your Frefox profile cannot be loaded. It may be missing or inaccessible.
Error message says “ couldn’t load XPCOM.
XUL error is not solved: reinstall is NO option, I did this on one laptop and almost all personal data was gone. When is Mozilla taking responsability and solve this pro… (read more)
XUL error is not solved: reinstall is NO option, I did this on one laptop and almost all personal data was gone.
When is Mozilla taking responsability and solve this problem ?
Or is is not solvable and do I have to transfer all my personal data to an alternative browser? a lot of work for a stupid error.
Kind regards,
Hans.
Please help me to regain Firefox Browser.
Thank you very much.
stop letting pop up.
