Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access a single domain in Firefox from a single device

  • No replies
  • 0 have this problem
more options

I am unable to access any government of Canada web pages from my iPad using Firefox latest iOS version. I can access from my iPhone, using Firefox with the exact same configurations, as well as my Mac computer using Firefox. I am able use Safari on the iPad to access the domain Canada.ca. No other domains I have visited have an issue. The page immediately returns “The Network Connection Was Lost” Try Again page. only when using Firefox only on my iPad. I have tried using different DNS settings, weakening/increasing privacy settings all to no avail.

This seems very random and strange to me

I am unable to access any government of Canada web pages from my iPad using Firefox latest iOS version. I can access from my iPhone, using Firefox with the exact same configurations, as well as my Mac computer using Firefox. I am able use Safari on the iPad to access the domain Canada.ca. No other domains I have visited have an issue. The page immediately returns “The Network Connection Was Lost” Try Again page. only when using Firefox only on my iPad. I have tried using different DNS settings, weakening/increasing privacy settings all to no avail. This seems very random and strange to me
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.