همه‌ی محصولات Community Forum

I am trying to use Zoho CRM to call clients by clicking on their phone icon. It shows me a pop up saying "Connecting..." but nothing happens. Zoho support examined the issue in depth with screens share and ended up telling me the issue is with my firefox (they insist this function normally works with firefox browser) not connecting to WebRTC.

The action works fine in Chrome.

Any ideas anyone?

I use insert link all the time and it will work great for weeks and then randomly freezes. I have read so many threads about Band-Aid solutions for this as it seems to be a well established problem - so come one TB- solve it so it doesn't happen!! Anyway these are the solutions that have worked best for me

1. Use the esc key when your email freezes - this unfreezes the email instead of having to force close thunderbird - and then you can chose to paste the http link instead of insert.
2. If you have two screens - move your email to the opposite screen and try again - I found that the link screen dialogue box seems to have a preferred space between itself and the email (so incongruous)
3. Click Alt+spacebar to open the move dialogue box which allows you to move the email and sometime reset the location of the link dialogue box
4. Turn off hardware acceleration in settings general (at the bottom)
5. close thunderbird and open in safe mode by holding shift whist clicking TB. at the prompt: 'Reset toolbars & controls', 'Make changes & restart'.

But this should not be an ongoing problem - its super annoying and needs to be addressed

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

I belong to a number of Group IO groups. I just noticed that the correspondents in all my E-mails from the groups are changed to the same FROM.

I'm running windows 10 22H2 Thunderbird 128.4.2 (64 bit)

I checked the email source and there the FROM is correct.

Is it something that I did inadvertently?

Thanks, Nor

Hi,

I have finally managed to escape MS 365 and wanted to use Apple Mail. Having problems with that so I set up Thunderbird (TB).

Now all of a sudden all I get is a blank white screen with the spinning Apple beach ball. Forever.

I have done all the usual things, computer on and off again, reinstall the TB app etc.

The TB dock icon shows there is mail but I cannot get to it.

I did search Google and this forum but only found a closed thread with no solution.

Any help would be appreciated :-)

bold textSome problem about google and it blocks me from accessing https://en.susudiy.com/detail?id=1855800432773828610. Please note that I am signed into google so I have no idea what the problem is. it started today.

I am trying to attach a document to a online message being sent to a doctor by clicking 'attach' in message. What is happening is the screen that should be current file explorer showing all the files comes up showing the message 'firefox tag' with words 'file upload' and some old data. I do not understand why! Should I be deleting firefox and reloading ? CAn someone point me in right direction? Thank You, Perry

I don't know how to put it into words that well, but, it's as if my Firefox is just a clickable picture. If I try to use the search engine, it won't let me search, just put words in. If I try to open the menu, I can't, I can only click on the three lines with no pop-up. I can't use my addons, I can't even open another tab. I've tried opening other windows, restarting my computer, leaving it off for a while, and letting it stay on for hours, but it still isn't working. I tried running the updater, but It won't run. I tried running the maintenance service, same outcome. I don't want to delete Firefox because I fear that my account didn't probably sync some important things. I don't know what to do, this all happened after an update. Here's a video of what's going on: https://drive.google.com/file/d/1PBpoHDn29gUp2mCK8I38V4oPwsXRwL0r/view?usp=sharing

I’m doing a white card coarse on express online training. I don’t own a computer or iPad and they said if I’m having trouble submitting my answer try fire fox. I am trying to do that but with no success

There is an audio startup delay that persists on all websites and is present only in Mozilla. Apparently this problem is a decade old: https://www.reddit.com/r/firefox/comments/39mrox/firefox_html5_audio_delay/ I couldn't find a long-term solution. So far I've Cleaned cache of all websites; Turned off the hardware acceleration and restarted Firefox;

Also this problem sometimes randomly disappears, but only until the next restart when it shows itself again. I don't know what to do because I literally can't use some websites in Firefox

I have used multiple searches today and used one to purchase tickets. I left that tab open, assuming that it would remain available to make use of tickets and QR codes. That tab has disappeared and my history fails to reveal all of the tabs I have used today. How do I recover this information?

I have downloaded several files, but when I go to my finder folder to find them in dowloads or documents, where I saved them, they do not appear. On firefox downloads page, half successfully downloaded but half say "moved or missing". Finding conflicting info about this online. Why does this happen and can I recover the files?

Since my last update 'Thunderbird' is giving issues never experienced previously!

Freezing of screen on loading - takes about a minute to make progress.

Click 'send' - "not responding" - one or two minutes to become active again!

Same issue when clicking any other function!!!

Any advice greatfully received.

Thanks.

Ken Hall, UK.

Firefox keeps crashing when I click on a video and I've lost sound about 2 weeks ago. I've looked at everything I can find (Don't have a lot of experience with what to look for). I have considered going back to last Firefox download but don't know if that would help or how to do. I did also reinstall Firefox without removing this on that I have all set up. I've gone back to the original Firefox (using now) since it was not deleted. Hopefully, I didn't make things worse. Please help! Thank you!

For several weeks every time I try to download an attachment (docx, pdf, jpg) from gmail, Firefox freezes and I have to force quit firefox. I'm on a 2019 Mac with 16 GB RAM and 512 SSdisk, running Macos 12.4 (Monterrey). I keep hoping the next firefox update will fix the problem but I just did another without success. Computer rebooted multiple tijmes. Solution is always just go to Chrome and it works no problem. Thx, Richard

I use a program called Beat Buddy Manager Online (https://bbmo.singularsound.com/) Currently, it does not work in my preferred browser (Firefox).

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor.

Thanks,

Patrick psaylor@mindspring.com

Audio/Video frequently goes out of sync on streaming video. (local news channels). The video stream slowly gets delayed after about 10 minutes.

This ONLY happens with Firefox. I have edge at work. Works fine. Also tested on chrome. Works fine.

This happens on all of my PC's in the house, no matter what the OS or hardware level.

(2) Win 10 home (low spec) (2) Win 10 pro

Newest PC is win 11 pro i5h13400 32 GB Ram RTX 4060

The easiest fix would be to find a setting to delay the audio. We do this all the time for concert venues, but we split the streams as soon as we get them so we can process them independently. I shouldn't need to do this in my living room.

Is the a setting some where I can get to the audio timing? Or maybe an add-on?