Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

How do I get Firefox to stop opening a new tab every time I hit "print preview" of an email?

  • 2 vastausta
  • 3 henkilöllä on sama ongelma
  • 59 näyttöä
  • Viimeisin kirjoittaja lawms

more options

The tab and various favorite sites open right on top of the print screen window, blocking the print screen window so that I have to x out the tab to print my email.

The tab and various favorite sites open right on top of the print screen window, blocking the print screen window so that I have to x out the tab to print my email.

Valittu ratkaisu

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

more options

Valittu ratkaisu

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

I went to the OPEN menu, clicked the help question mark, clicked troubleshooting information, and then clicked reset Firefox. Problem solved.