Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

SSL received a record that exceeded the maximum permissible length

  • 3 vastausta
  • 7 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja cor-el

greendeezel
greendeezel
more options

For the past few days ALL of my computers show the following message when I attempt to access ANYTHING to do with google:

"Secure Connection Failed

An error occurred during a connection to https://www.google.co.uk/firefox SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)"

1) When I remove the 's' from https, it works 2) No difference if I attempt to access google.com or goggle.co.uk 3) I do not have security.enable_ssl3 and security.enable_tls when I type about.config

For the past few days ALL of my computers show the following message when I attempt to access ANYTHING to do with google: "Secure Connection Failed An error occurred during a connection to https://www.google.co.uk/firefox SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)" 1) When I remove the 's' from https, it works 2) No difference if I attempt to access google.com or goggle.co.uk 3) I do not have security.enable_ssl3 and security.enable_tls when I type about.config

Kaikki vastaukset (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have any content blocking software or security software that monitors secure connections?

You can check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

greendeezel
greendeezel Kysymyksen kysyjä
more options

Unfortunately this did not solve the problem...

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Current Firefox versions use the two prefs security.tls.version.min and security.tls.version.max to set what SSL and TLS version to use.

0 means SSL 3.0, 1 means TLS 1.0, 2 means TLS 1.1, 3 means TLS 1.2 etc.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.