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Can't search in location or search box; I type words but nothing happens when I press Enter or click search arrow

  • 2 vastausta
  • 5 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Dudica

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I had the runtime problem so I downloaded Fiefox again. However, now I cannot search for anything. I tried the suggestion about trying the Safe Mode, with add-ons disabled but it's still not letting me search for any URL or keywords. When I type anything in either box, pressing Enter or the Search arrow does nothing. Please help!

I had the runtime problem so I downloaded Fiefox again. However, now I cannot search for anything. I tried the suggestion about trying the Safe Mode, with add-ons disabled but it's still not letting me search for any URL or keywords. When I type anything in either box, pressing Enter or the Search arrow does nothing. Please help!

Valittu ratkaisu

hi Dudica, please make sure that you're not running firefox in compatibility mode: https://support.microsoft.com/en-us/kb/292533

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Valittu ratkaisu

hi Dudica, please make sure that you're not running firefox in compatibility mode: https://support.microsoft.com/en-us/kb/292533

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Thank you, Philipp! I checked and it seems that I was indeed running Firefox in compatibility mode, though I did not recall checking that option. Thanks for the prompt reply; problem solved!