Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can't login to email. Can't send or receive email.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 13 näyttöä
  • Viimeisin kirjoittaja Zenos

HuntressT
HuntressT
more options

I have two email accounts with Mozilla Thunderbird. One is fine, the one this email will be from and to. The other I can not login to or send or receive mail from. That address is: windowstonature@live.com I get these two pop ups: Login to server imap-mail.outlook.com failed and Login to server smtp-mail.outlook.com failed I have contacted Charter and Microsoft, NO help from either and was told to contact you. I have been on computer for 3 hours and am very frustrated. Over 50 generation and not tech savvy. HELP ME PLEASE!!!!!!!!

I have two email accounts with Mozilla Thunderbird. One is fine, the one this email will be from and to. The other I can not login to or send or receive mail from. That address is: windowstonature@live.com I get these two pop ups: Login to server imap-mail.outlook.com failed and Login to server smtp-mail.outlook.com failed I have contacted Charter and Microsoft, NO help from either and was told to contact you. I have been on computer for 3 hours and am very frustrated. Over 50 generation and not tech savvy. HELP ME PLEASE!!!!!!!!

Kaikki vastaukset (1)

Zenos
Zenos
more options

Can you get to the outlook/live/Hotmail account through your Web browser, just to check that all is well with the account?

We have seen a fair few reports of issues with Hotmail/outlook/live recently. I think they have problems of their own.