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Yahoo email doesn't work properly. "unable to load your messages" & "external account is busy."

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  • Viimeisin kirjoittaja FredMcD

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The problem started a couple of months ago. I continuously get the error messages "unable to load your messages" and "external account is busy." Sometimes both pop up at the same time. After the messages occur when I try to delete emails it won't let me. Then I have to close out Yahoo email, open it again and I can then delete emails. Then the messages and routine starts again.

The problem started a couple of months ago. I continuously get the error messages "unable to load your messages" and "external account is busy." Sometimes both pop up at the same time. After the messages occur when I try to delete emails it won't let me. Then I have to close out Yahoo email, open it again and I can then delete emails. Then the messages and routine starts again.

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If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.