Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Can't get url heading

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 2 näyttöä
  • Viimeisin kirjoittaja FredMcD

more options

Two issues:

One: mouse sometimes does not work when Firefox opens - works fine on all other programs and applications but not Firefox.

Two: FireFox header does not appear with the URL etc. - frustrating as I can't open preferences when the bar isn't there.

Two issues: One: mouse sometimes does not work when Firefox opens - works fine on all other programs and applications but not Firefox. Two: FireFox header does not appear with the URL etc. - frustrating as I can't open preferences when the bar isn't there.

Valittu ratkaisu

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (1)

more options

Valittu ratkaisu

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.