Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I cannot upgrade version 42.0. Why won't the 44.01 install not replace version 42.0?

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja FredMcD

Verm
Verm
more options

I keep getting the separate notification window that there is a new 43.01 version even after I've supposedly installed 44.01 64-bit.

O/S: Win7Pro

After relaunching Firefox after installing the version upgrade (44.01), the 'Help --> About' panel still shows 42.0 and I continue to receive that there is a new version available.

I keep getting the separate notification window that there is a new 43.01 version even after I've supposedly installed 44.01 64-bit. O/S: Win7Pro After relaunching Firefox after installing the version upgrade (44.01), the 'Help --> About' panel still shows 42.0 and I continue to receive that there is a new version available.

Valittu ratkaisu

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox program folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD Firefox program folders when you are done.


edit: added Program word as users would have very easily deleted their Profile(s) if they were to find and delete "any Mozilla or Firefox" folder as suggested.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (2)

Verm
Verm Kysymyksen kysyjä
more options

I eventually figured out that installing the 64-bit version triggers the 'upgrade' condition in the wizard but does not actually replace the 32bit version.

Upon reviewing processes in memory, I discovered that I had been using the 32bit version and have to stick with the 32bit version even though my Windows machine will support 64bit applications.

FredMcD
FredMcD
more options

Valittu ratkaisu

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox program folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD Firefox program folders when you are done.


edit: added Program word as users would have very easily deleted their Profile(s) if they were to find and delete "any Mozilla or Firefox" folder as suggested.

Muokattu , muokkaaja James