Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Imported Mbox file not showing messages

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 14 näyttöä
  • Viimeisin kirjoittaja sfhowes

sabian131
sabian131
more options

I've exported users emails using Google Vault. They've provided mbox files. I've gone through the steps of installing Thunderbird and the import extport tool add on.

When I import mbox files into Thunderbird, an empty folder is created under Local Folders and I can't see any emails. I've tested the mbox files are not corrupt by opening in a basic MBox Viewer, but we want to use Thunderbird so we have the ability to search these emails.

I've exported users emails using Google Vault. They've provided mbox files. I've gone through the steps of installing Thunderbird and the import extport tool add on. When I import mbox files into Thunderbird, an empty folder is created under Local Folders and I can't see any emails. I've tested the mbox files are not corrupt by opening in a basic MBox Viewer, but we want to use Thunderbird so we have the ability to search these emails.

Kaikki vastaukset (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Do the provided mbox files have an extension, e.g. Folder.mbox? If so, delete the extension and see if they import correctly.