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Cant reset password

  • 1 vastaus
  • 7 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja philipp

THMM
THMM
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Hey Mozilla,

I cant seem to change / reset my password for my Firefox sync account.

Please help, I miss my bookmarks soo much! :(

Thanks for the help in advance.

Br, Thomas M.

Hey Mozilla, I cant seem to change / reset my password for my Firefox sync account. Please help, I miss my bookmarks soo much! :( Thanks for the help in advance. Br, Thomas M.
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philipp
philipp
  • Moderator
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hi, there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!

if you have your bookmarks only stored on the sync server and have no local copy of them or a copy on a different device you should not reset your sync password, as this will delete all data that is currently stored on the server!