Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Have tried to migrate data using mozbackup and profile files but no emails found. Can send and receive emails and address book ok but no emails.

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 39 näyttöä
  • Viimeisin kirjoittaja ericthehalibut

more options

My old pc is failing and thunderbird just about works albeit very slowly. I managed to use mozbackup to backup my profile and also copied the stuff in Users/Appdata/Roaming/Thunderbird/Profiles.

I installed Mozilla Thunderbird on a new computer and mozbackup appears to work for the restore function but on opening thunderbird, I have email address book stuff and can send and receive email ok but there are no emails in the inbox.

I also pasted the profile data I coped from the old computer to the profiles directory of the new installation with the same result.

What am I doing wrong as I really need the old emails and attachments?

Rgds,

Alex Johnson

My old pc is failing and thunderbird just about works albeit very slowly. I managed to use mozbackup to backup my profile and also copied the stuff in Users/Appdata/Roaming/Thunderbird/Profiles. I installed Mozilla Thunderbird on a new computer and mozbackup appears to work for the restore function but on opening thunderbird, I have email address book stuff and can send and receive email ok but there are no emails in the inbox. I also pasted the profile data I coped from the old computer to the profiles directory of the new installation with the same result. What am I doing wrong as I really need the old emails and attachments? Rgds, Alex Johnson

Kaikki vastaukset (2)

more options

The new computer - is it Windows 10?

My first experience of copying a Thunderbird profile onto a new Windows 10 installation was that it copied only the top layer of folders (where account settings and address books live), but not the lower-down folders (for example, Mail, ImapMail) where all the message data is stored.

more options

Yes the new machine is Windows 10 as was the old one.