Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

The Preferences links aren't active

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja busy1

more options

When I click on "Preferences", the General page opens in a new tab, but the links aren't active. I can't even change anything on the General page. Help!

When I click on "Preferences", the General page opens in a new tab, but the links aren't active. I can't even change anything on the General page. Help!

Valittu ratkaisu

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

more options

Valittu ratkaisu

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thank you, cor-el!