Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Mozilla Maintenance service is not working, xpsp3

  • 4 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Elizabeth23

Elizabeth23
Elizabeth23
more options

Even though I have the mozilla maintenance service installed, I always check my version by going to help/about firefox, the last 3 updates it has said that it was up to date, but when I then go to check my plugins, up comes a page that says I am using an older version of firefox and a link to get the update.

==

Thinking there was a problem, I uninstalled and reinstalled firefox, which meant I had to start at version 43 and work up, so got to version 48.02 and same thing happened, checked tools/about firefox, says up to date, go to plug in page check to see if plugins are up to date and was told that I was using an older version of firefox, so I clicked link to download version 49, downloaded and installed.

So am up to date right now,

mozilla maintenance service is set at automatic.

firefox is my default browser

OS: xpsp3

Any assistance will be appreciated. Thank You.

EDIT: changes made, were to disable pocket, hello and multistage rollout.

Even though I have the mozilla maintenance service installed, I always check my version by going to help/about firefox, the last 3 updates it has said that it was up to date, but when I then go to check my plugins, up comes a page that says I am using an older version of firefox and a link to get the update. ========== Thinking there was a problem, I uninstalled and reinstalled firefox, which meant I had to start at version 43 and work up, so got to version 48.02 and same thing happened, checked tools/about firefox, says up to date, go to plug in page check to see if plugins are up to date and was told that I was using an older version of firefox, so I clicked link to download version 49, downloaded and installed. So am up to date right now, mozilla maintenance service is set at automatic. firefox is my default browser OS: xpsp3 Any assistance will be appreciated. Thank You. EDIT: changes made, were to disable pocket, hello and multistage rollout.

Muokattu , muokkaaja Elizabeth23

Valittu ratkaisu

For Firefox 49, it's understandable because it was just released yesterday and the server only notifies a certain percentage of users in the first couple days so in case there is a severe problem, it doesn't affect everyone all it once. Sounds as though at least yours is working fine otherwise.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Valittu ratkaisu

For Firefox 49, it's understandable because it was just released yesterday and the server only notifies a certain percentage of users in the first couple days so in case there is a severe problem, it doesn't affect everyone all it once. Sounds as though at least yours is working fine otherwise.

Elizabeth23
Elizabeth23 Kysymyksen kysyjä
more options

Okay, will not worry about it, I have 3 other xp's at my shop so I will check those on saturday to see if they changed all by themselves. :)

thanks, will mark this question answered., if the other pc's update themselves, will let you know on saturday.

Muokattu , muokkaaja Elizabeth23

James
James
  • Top 25 Contributor
  • Moderator
more options

Updates were disabled (as usualafter a new major release) as of Sept 21 and will be enable 100% on Friday if things are stable. Though I saw a comment that updates were only disabled on Windows and Mac/Linux users can still get updates in Firefox.

Muokattu , muokkaaja James

Elizabeth23
Elizabeth23 Kysymyksen kysyjä
more options

The other 3 xp pc's updated by themselves, :)

Thanks for all assistance.