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Why do my Gmail accounts keep asking for credentials on Tbird?

  • 3 vastausta
  • 4 henkilöllä on sama ongelma
  • 3 näyttöä
  • Viimeisin kirjoittaja GayzeN

BaronGreystone
BaronGreystone
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I had some strange problems with Thunderbird a week or so ago. Browsing the net I found Mozilla Support saying there was a problem with the latest update, and to go one version back. I did that and everything was fine. I started getting prompted to update again, but ignored it for a while to make sure I would get a working version. About fifteen minutes ago, I started getting prompted to re-enter my credentials for my primary account (a Gmail account). It was running slowly, but it accepted my credentials. Then I got a warning pop-up that Tbird couldn't connect to my secondary Gmail account. So I rebooted, tried again, same thing. Finally I decided to go ahead and update Thunderbird, but the behavior continues. I just now got a warning email from Gmail, for my secondary account, advising me that this is a "new" sign-in that it doesn't recognize. And I can see that I've got a new email in my primary's inbox when I look on my phone, but Thunderbird on my laptop is just sitting there, spinning its little circle and not showing the new email. I've had the same provider for years, same laptop for a year, nothing has changed. I've used Thunderbird for years with the same email accounts, everything normally works. I have Windows 10 and am now using 52.2.1. I'd really appreciate some help. Thanks.

I had some strange problems with Thunderbird a week or so ago. Browsing the net I found Mozilla Support saying there was a problem with the latest update, and to go one version back. I did that and everything was fine. I started getting prompted to update again, but ignored it for a while to make sure I would get a working version. About fifteen minutes ago, I started getting prompted to re-enter my credentials for my primary account (a Gmail account). It was running slowly, but it accepted my credentials. Then I got a warning pop-up that Tbird couldn't connect to my secondary Gmail account. So I rebooted, tried again, same thing. Finally I decided to go ahead and update Thunderbird, but the behavior continues. I just now got a warning email from Gmail, for my secondary account, advising me that this is a "new" sign-in that it doesn't recognize. And I can see that I've got a new email in my primary's inbox when I look on my phone, but Thunderbird on my laptop is just sitting there, spinning its little circle and not showing the new email. I've had the same provider for years, same laptop for a year, nothing has changed. I've used Thunderbird for years with the same email accounts, everything normally works. I have Windows 10 and am now using 52.2.1. I'd really appreciate some help. Thanks.

Valittu ratkaisu

Seems to have fixed itself today. Fingers crossed.

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Kaikki vastaukset (3)

GayzeN
GayzeN
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I think I've run into the same issue with the most recent update, though I'm working on a Mac Mini. I'm suddenly being sent to the Gmail authorization pop-up windows on Gmail accounts that have been working fine in Thunderbird all along. I go through the password entry, it authorizes, and then the next time I try to get or send email, it does the same thing. Something, somewhere, is not saving the authorization. All of my accounts, on Gmail, state that Thunderbird is approved to handle mail.

BaronGreystone
BaronGreystone Kysymyksen kysyjä
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Valittu ratkaisu

Seems to have fixed itself today. Fingers crossed.

GayzeN
GayzeN
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Not sure what was going on, but it's stopped acting up on my system, too.

Crossing my fingers as well.