Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Thunderbird email hangs up, doesn't download, even after uninstalling and re-installing.

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Wayne Mery

ziwolff
ziwolff
more options

At start this morning, formerly functioning Thunderbird 52.2.1 hangs up with spinning green wheel on In-box. I can see old messages, write new ones, but it doesn't download new email. Activity seems to be hung up on "indexing messages" and I get this (unreadable to me) on Error Console: Component returned failure code: 0x80550005 [nsIMsgFolder.updateFolder] dbViewWrapper.js:93 FolderNotificationHelper_notifyOnLoad resource://gre/modules/dbViewWrapper.js:93:7 DBViewWrapper_open resource://gre/modules/dbViewWrapper.js:796:7 FolderDisplayWidget_show chrome://messenger/content/folderDisplay.js:803:9 FolderPaneSelectionChange chrome://messenger/content/commandglue.js:352:3 onselect chrome://messenger/content/messenger.xul:1:1 ftv_selectFolder chrome://messenger/content/folderPane.js:555:5 mailTabType.modes.folder.restoreTab chrome://messenger/content/mailTabs.js:218:15 restoreTab chrome://messenger/content/tabmail.xml:992:11 restoreTabs chrome://messenger/content/tabmail.xml:1016:18 atStartupRestoreTabs chrome://messenger/content/msgMail3PaneWindow.js:773:5 loadStartFolder chrome://messenger/content/msgMail3PaneWindow.js:868:23

At start this morning, formerly functioning Thunderbird 52.2.1 hangs up with spinning green wheel on In-box. I can see old messages, write new ones, but it doesn't download new email. Activity seems to be hung up on "indexing messages" and I get this (unreadable to me) on Error Console: Component returned failure code: 0x80550005 [nsIMsgFolder.updateFolder] dbViewWrapper.js:93 FolderNotificationHelper_notifyOnLoad resource://gre/modules/dbViewWrapper.js:93:7 DBViewWrapper_open resource://gre/modules/dbViewWrapper.js:796:7 FolderDisplayWidget_show chrome://messenger/content/folderDisplay.js:803:9 FolderPaneSelectionChange chrome://messenger/content/commandglue.js:352:3 onselect chrome://messenger/content/messenger.xul:1:1 ftv_selectFolder chrome://messenger/content/folderPane.js:555:5 mailTabType.modes.folder.restoreTab chrome://messenger/content/mailTabs.js:218:15 restoreTab chrome://messenger/content/tabmail.xml:992:11 restoreTabs chrome://messenger/content/tabmail.xml:1016:18 atStartupRestoreTabs chrome://messenger/content/msgMail3PaneWindow.js:773:5 loadStartFolder chrome://messenger/content/msgMail3PaneWindow.js:868:23

Kaikki vastaukset (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please start *Windows'* safe mode, with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

ziwolff
ziwolff Kysymyksen kysyjä
more options

I tried that. Didn't work. And then -- without being in safe or turning off computer -- the problem simply resolved itself. Go figure. And thanks.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Very strange, but it can happen. Thanks for the update.