Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox not generating crash reports

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Question2

Question2
Question2
more options

Since today, Firefox has been crashing to desktop with no error message, just a CTD. Firefox does not generate crash reports for this (no relevant ones in about:crashes).

Any idea why firefox is not generating crash reports or how to make it generate crash reports? I do have crash reports turned on in options.

The crashes occur randomly and even when i have firefox idle and not using anything. I was using Firefox 55 beta when it started, tried updating to 56 beta, no luck.

These crashes are exactly the same ones as i experienced when i updated to Firefox 54 a while back, and stopped when I downgraded to Firefox 52 ESR. CTDs with no error message and no crash report generated.

Please dont tell me to test on a new profile, im trying to get firefox to generate a crash report with this profile.

Since today, Firefox has been crashing to desktop with no error message, just a CTD. Firefox does not generate crash reports for this (no relevant ones in about:crashes). Any idea why firefox is not generating crash reports or how to make it generate crash reports? I do have crash reports turned on in options. The crashes occur randomly and even when i have firefox idle and not using anything. I was using Firefox 55 beta when it started, tried updating to 56 beta, no luck. These crashes are exactly the same ones as i experienced when i updated to Firefox 54 a while back, and stopped when I downgraded to Firefox 52 ESR. CTDs with no error message and no crash report generated. Please dont tell me to test on a new profile, im trying to get firefox to generate a crash report with this profile.

Kaikki vastaukset (1)

Question2
Question2 Kysymyksen kysyjä
more options

Event viewer shows event 1000 application error :

Faulting application name: firefox.exe, version: 56.0.0.6436, time stamp: 0x59931079 Faulting module name: nvd3d9wrapx.dll, version: 22.21.13.8528, time stamp: 0x598b835f Exception code: 0xc0000005 Fault offset: 0x00000000000028bb Faulting process id: 0xbb0 Faulting application start time: 0x01d317be057ea3a9 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\NVIDIA Corporation\CoProcManager\nvd3d9wrapx.dll Report Id: 57413e6d-83b9-11e7-8296-7c11be384500

I have already set firefox to use my integrated card so not sure why a nvidia .dll would be involved. And GPU-Z confirms that firefox isnt using my nvidia card at all.

Muokattu , muokkaaja Question2