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Although I know how to customise, drag and drop just does not drag or drop

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The page to customise is OK it is just that nothing happens if I try and drag. I am using a windows surface tablet with Windows 10 and the latest version 57.00 of Firefox. I have tried the tablet profile but that does not help.

The page to customise is OK it is just that nothing happens if I try and drag. I am using a windows surface tablet with Windows 10 and the latest version 57.00 of Firefox. I have tried the tablet profile but that does not help.

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Glad you found a solution!

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Hello, try switching the Density to touch in the Customize Firefox menu, it is located at the bottom right -- Next to Themes! If this helped let me know, and mark as solution if it solved your issue.

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Thank you, I had tried that. When I touch the icon a square appears round it as though it is going to drag but it does not move.

I have found a solution .

As I have a clip on keyboard and only need to set things up it works from the keyboard. A hand appears and I can easily drag and drop.

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Glad you found a solution!