Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

how can I download mail-merge add-on by alexander bergmann? i just get lots of characters

  • 2 vastausta
  • 1 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja TKor

TKor
TKor
more options

After a typical download step on Firefox (v 60.0.2 - 64 bit) for Mail-Merge, all I get is a mass of characters in Notepad. I go to Add-ons but nothing shows up in Add-ons Manager. I don't see a way to search for M-M. I don't see a way to install the download. The file is: mail_merge-4.12.0-sm+tb.xpi .... I have TB v52.8.0 - 32 bit. Both FF and TB are up to date. I've never had this problem before with any downloads. I have Windows 7. Thank you

After a typical download step on Firefox (v 60.0.2 - 64 bit) for Mail-Merge, all I get is a mass of characters in Notepad. I go to Add-ons but nothing shows up in Add-ons Manager. I don't see a way to search for M-M. I don't see a way to install the download. The file is: mail_merge-4.12.0-sm+tb.xpi .... I have TB v52.8.0 - 32 bit. Both FF and TB are up to date. I've never had this problem before with any downloads. I have Windows 7. Thank you

Valittu ratkaisu

Why bring up Firefox if trying to install an add on to Thunderbird? They are 2 separate and independent programs.

If you have downloaded the add on open the add on tab in Thunderbird. Click Extensions. Click the icon that looks like a gear. Install from file.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

user01229325
user01229325
more options

Valittu ratkaisu

Why bring up Firefox if trying to install an add on to Thunderbird? They are 2 separate and independent programs.

If you have downloaded the add on open the add on tab in Thunderbird. Click Extensions. Click the icon that looks like a gear. Install from file.

TKor
TKor Kysymyksen kysyjä
more options

Thank you. I downloaded from Firefox, went to Thunderbird Add-ons and proceeded with your instructions. It installed after a re-start. Problem solved!