Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Why are my addons being disabled?

1984WasNotaManual
1984WasNotaManual
more options

I got a few different notifications, ranging from something like "unauthorized addons" to "corrupt download" - what is going on?

When I first opened support.m.o, there was a brief message that said that some "fix" had been pushed, but I can't find it, either in the Android Market (hate the new name) or when I try to download directly from Mozilla.

I got a few different notifications, ranging from something like "unauthorized addons" to "corrupt download" - what is going on? When I first opened support.m.o, there was a brief message that said that some "fix" had been pushed, but I can't find it, either in the Android Market (hate the new name) or when I try to download directly from Mozilla.

Kaikki vastaukset (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Doug®, as you may know by now, a critical certificate used in verifying add-on signatures expired, which prevents running, installing, or updating most add-ons.

A hotfix has been released for Firefox on Windows, Mac and Linux. More info in this article: Add-ons disabled or fail to install on Firefox.

There is not yet a fix for Android. The Add-ons team will post updates here: https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/

If you want an unsupported temporary workaround, please see this thread: https://support.mozilla.org/questions/1258219

Muokattu , muokkaaja jscher2000 - Support Volunteer