Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I opened the Firefox browser today and I got a pop up saying I had to log in to the network to browse the internet.

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 10 näyttöä
  • Viimeisin kirjoittaja WMagicModel

stephenkemmydesign
stephenkemmydesign
more options

I opened the Firefox browser today and I got this pop up saying I had to log in to the network to browse the internet. No webpage would opened #. Secure connection failed. The pop up go button opened some network portal web page and nothing else. I checked my control panel and found in my firewall that the connections for Firefox had been blocked. So I allowed the connections. In my Firefox browser I checked options - privacy and security- permissions - exceptions and found the same URL as the pop up "go" button/message had linked to. I cannot remember the name of this website. I deleted the exception. Then I reopened Firefox browser and I was able to connect to websites. Has this happened to anyone else ? What caused it and how did they turn of the rules for Firefox in my firewall ?

I opened the Firefox browser today and I got this pop up saying I had to log in to the network to browse the internet. No webpage would opened #. Secure connection failed. The pop up go button opened some network portal web page and nothing else. I checked my control panel and found in my firewall that the connections for Firefox had been blocked. So I allowed the connections. In my Firefox browser I checked options - privacy and security- permissions - exceptions and found the same URL as the pop up "go" button/message had linked to. I cannot remember the name of this website. I deleted the exception. Then I reopened Firefox browser and I was able to connect to websites. Has this happened to anyone else ? What caused it and how did they turn of the rules for Firefox in my firewall ?

Kaikki vastaukset (1)

WMagicModel
WMagicModel
more options

Hi stephenkemmydesign,

If I am mistaken, it sounds like this issue could be related to malware.

I would advise against clicking on any pop-ups tricking you into downloading malicious software.

Have you experienced anything else leading up to this?

I would also go about updating Firefox and your Operating System to it's latest version and download Firefox from the official website.

See also : What is search hijacking? {link}

Troubleshoot and diagnose Firefox problems {link}

Troubleshoot Firefox issues caused by malware {link}