Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

profile damaged after update to 68.3.1?

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja Alexander

Alexander
Alexander
more options

after the automatic update to 61.3.1 the profile appears damaged. None of my email folders are showing, I cannot check for new e-mail etc.. Some parts appear to work, when I type a new mail it does suggest existing email adresses. I can acces the Tools menu - account settings but nothing happens (no further menu appears). When I select a new profile the menu works correct.

after the automatic update to 61.3.1 the profile appears damaged. None of my email folders are showing, I cannot check for new e-mail etc.. Some parts appear to work, when I type a new mail it does suggest existing email adresses. I can acces the Tools menu - account settings but nothing happens (no further menu appears). When I select a new profile the menu works correct.
Liitetyt ruutukaappaukset

Valittu ratkaisu

last person I saw that posted such a picture solved their problem by rebuilding the global database.

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Valittu ratkaisu

last person I saw that posted such a picture solved their problem by rebuilding the global database.

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Alexander
Alexander Kysymyksen kysyjä
more options

thank you Matt, I'll try that and report back to you

Alexander
Alexander Kysymyksen kysyjä
more options

That did it! Thanks allot! Regards, Alexander