Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

I don't have access to my primary email, but I do have a secondary, is there a way to access my account?

  • 1 vastaus
  • 3 henkilöllä on sama ongelma
  • 4 näyttöä
  • Viimeisin kirjoittaja cor-el

dahwich
dahwich
more options

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

Kaikki vastaukset (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

I think that you should have made the secondary email your primary email when you still had access to the primary email address.

I assume that you now get a warning that you need to use the primary email to make the change from secondary to primary and can't use the secondary email address ?

If you aren't able to use the secondary email address to get access to the account then you will have to create a new Firefox Account with a third email address.