Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Why I stopped getting emails on Thunderbird on 5/3/20 but emails still coming in on Cox Webmail?

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja sfhowes

mdewall
mdewall
more options

I am still getting my emails on Cox webmail, but I no longer receive them on Thunderbird as of May 3rd. I removed my account from Saved Passwords and was told I be prompted for a new password once I close and reopened Thunderbird. I did as instructed but was not prompted to enter a new password.

I am still getting my emails on Cox webmail, but I no longer receive them on Thunderbird as of May 3rd. I removed my account from Saved Passwords and was told I be prompted for a new password once I close and reopened Thunderbird. I did as instructed but was not prompted to enter a new password.

Kaikki vastaukset (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

There might be a corrupted message that's blocking the download of mail to TB. Access the account in webmail and delete messages one-at-a-time from around when the problem began, and see if the rest of the messages show up in TB. Also, empty the Trash and Spam/Bulk folders in webmail.

https://support.mozilla.org/en-US/questions/1158670