Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Unable to load details in payment screen to try to make payment

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 44 näyttöä
  • Viimeisin kirjoittaja FredMcD

more options

Just now I tried to make a payment to a site but the payment pop up was blocked but I don't have a pop up blocker loaded. I have had a similar experience at various times when I want to make a card payment to sites where my details are not pre stored. I can make payments to the same sites using my mobile so it must be laptop related. Not sure which security systems to check, laptop, browser or Norton . Any ideas? Many thanks Jeremy

Just now I tried to make a payment to a site but the payment pop up was blocked but I don't have a pop up blocker loaded. I have had a similar experience at various times when I want to make a card payment to sites where my details are not pre stored. I can make payments to the same sites using my mobile so it must be laptop related. Not sure which security systems to check, laptop, browser or Norton . Any ideas? Many thanks Jeremy

Valittu ratkaisu

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

more options

Valittu ratkaisu

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Many thanks. I'll try that when I next get the problem. As an aside I discovered I had Privacy badger running when I tried to order my Chinese meal (lovely!) and this blocked my payment so perhaps this was the culprit all along! Many thanks again

more options

Glad to help. Safe Surfing.