Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Messages in junk

  • 2 vastausta
  • 4 henkilöllä on sama ongelma
  • 16 näyttöä
  • Viimeisin kirjoittaja greg114

sparky21
sparky21
more options

I have had messages go into the bulk mail file when I mark these as not junk they are automatically moved to my in box, but when the same person sends me a new email it goes into my bulk mail file. How do I stop this happening as these emails are important or alternatively how can I tell Thunderbird to use my email providers junk filters.

I have had messages go into the bulk mail file when I mark these as not junk they are automatically moved to my in box, but when the same person sends me a new email it goes into my bulk mail file. How do I stop this happening as these emails are important or alternatively how can I tell Thunderbird to use my email providers junk filters.

Valittu ratkaisu

Bulk Mail is the term used by Yahoo/AOL etc., and the filtering is done at the mail server before mail is downloaded to TB. Open the account in webmail and whitelist or unblock the sender, and add them to webmail contacts.

Lue tämä vastaus kontekstissaan 👍 1

Kaikki vastaukset (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valittu ratkaisu

Bulk Mail is the term used by Yahoo/AOL etc., and the filtering is done at the mail server before mail is downloaded to TB. Open the account in webmail and whitelist or unblock the sender, and add them to webmail contacts.

greg114
greg114
more options

Thanks for the suggestion. It worked perfectly! After 44 days of the same email going into spam, it arrived in my inbox this morning after I whitelisted it on my email server. I was beginning to think Thunderbird's "learning" capability was on par with that of an adolescent.