Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Can't download open PDF after downloading

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 12 näyttöä
  • Viimeisin kirjoittaja Naheed

aussiescall
aussiescall
more options

Had to factory reset Xiaomi Redmi Note 8 Pro and reinstall Firefox Nightly. Now I can download pdf's from the internet but cannot open then. Not sure if Firefox, the 4 different pdf viewer apps I'm trying to use, Google, Adobe, Mi or Drive pdf viewers. It either comes up with error message in Chinese if I use Mi Pdf app or says "file could not be accessed,check your connection or make file name shorter" if I use 3 others. Any advice would be appreciated. It worked before the factory reset so not sure where the issue is. Thanks

Had to factory reset Xiaomi Redmi Note 8 Pro and reinstall Firefox Nightly. Now I can download pdf's from the internet but cannot open then. Not sure if Firefox, the 4 different pdf viewer apps I'm trying to use, Google, Adobe, Mi or Drive pdf viewers. It either comes up with error message in Chinese if I use Mi Pdf app or says "file could not be accessed,check your connection or make file name shorter" if I use 3 others. Any advice would be appreciated. It worked before the factory reset so not sure where the issue is. Thanks

Kaikki vastaukset (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

In some cases it is a problem with the file name: it may need the .pdf extension added if Firefox did not add it while saving. I don't know whether you can modify the file name from inside Firefox. Maybe you need a file manager app for that?

aussiescall
aussiescall Kysymyksen kysyjä
more options

Thanks. I can find them and open after downloading in file manager app (downloaded rather than in built one). Still won't open automatically from browser though.

Naheed
Naheed
more options

Hello, Have you tried after disabling the Adobe Acrobat plugin here:

Tools > Add-ons > Plugins category

I hope it will help you out.