Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

TB crashes immediately after startup - no way

  • 3 vastausta
  • 1 henkilöllä on sama ongelma
  • 1 näyttö
  • Viimeisin kirjoittaja giorgiopmg

giorgiopmg
giorgiopmg
more options

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring?

THX

Win 10 Pro Microsoft Defender Antivirus Windows Firewall

Gents, I've been using Thunderbird since years without main problems; today I removed from "saved password" one of my accounts; thereafter TB crashed and now is repeatedly crashing immediately after startup; I tried in safe mode but with identical result. Someone could help in restoring? THX Win 10 Pro Microsoft Defender Antivirus Windows Firewall

Valittu ratkaisu

Update: It seems that by re-installing a new copy of Thunderbird now the startup is completed and I can input the new password required. Now seems to work normally.

Lue tämä vastaus kontekstissaan 👍 0

Kaikki vastaukset (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

You removed a saved password for an account. Was the account an oAuth one perhaps?

When you say it crashes, that implies an crash report. What is the reference. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

giorgiopmg
giorgiopmg Kysymyksen kysyjä
more options

Valittu ratkaisu

Update: It seems that by re-installing a new copy of Thunderbird now the startup is completed and I can input the new password required. Now seems to work normally.

giorgiopmg
giorgiopmg Kysymyksen kysyjä
more options

THX Matt for your reply