Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Firefox log in requires password but doesn't accept firefox and mozilla passwords.

  • 2 vastausta
  • 2 henkilöllä on sama ongelma
  • 19 näyttöä
  • Viimeisin kirjoittaja jfdx

1201SLD
1201SLD
more options

My mac air book (firefox 100.0 - 64-bit) won't let me log on because it won't accept firefox primary password or or mozilla master password.

However, my imac desktop (firefox 100.0.1 - 64-bit) has no problem with the same passwords.

Both devices say firefox and all other software are up to date or as up to date as they can be for their vintage..

My mac air book (firefox 100.0 - 64-bit) won't let me log on because it won't accept firefox primary password or or mozilla master password. However, my imac desktop (firefox 100.0.1 - 64-bit) has no problem with the same passwords. Both devices say firefox and all other software are up to date or as up to date as they can be for their vintage..

Kaikki vastaukset (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Where are you trying to login to (website or Sync) ?

Note that the Primary Password is only used to unlock the passwords stored in the Firefox Password Manager and is used locally and is profile specific.

This is different than a password you use to login to a website or to the Firefox Account you use for Sync, so do not get confused.

jfdx
jfdx
more options

The problem is that the box requesting the password immediately resets when password has been entered. Repeated entry of the password does nothing, but the box can be closed. This seems to be a malfunction that may jeopardize security of the password.