We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Etsi tuesta

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Lue lisää

Ketju on arkistoitu. Esitä kysymys, jos tarvitset apua.

Thunderbird is empty

  • 1 vastaus
  • 1 henkilöllä on sama ongelma
  • 8 näyttöä
  • Viimeisin kirjoittaja Wayne Mery

Rolf
Rolf
more options

After installing the 102.2.2 update, Thunderbird went blank. It shows nothing. I can't see my folders or email. Updated to 102.3.0 and had the same problem. Nothing is visible in Thunderbird. What should I do?

Rolf

After installing the 102.2.2 update, Thunderbird went blank. It shows nothing. I can't see my folders or email. Updated to 102.3.0 and had the same problem. Nothing is visible in Thunderbird. What should I do? Rolf
Liitetyt ruutukaappaukset

Kaikki vastaukset (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Is it better started in Troubleshoot mode? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

If not, shut down Thunderbird, in your Thunderbird profile rename folderCache.json and folderTree.json to <name>.json.old

Is it better?